Payment channels

Pay City of Inver Grove Heights Water Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. No processor name was exposed in the reviewed City payment page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

866-688-0145; the City identifies this number for pay-by-phone and says callers should have the customer account number ready. Utility-billing questions go to 651-450-2520.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified City text-to-pay keyword, short code, or opt-in sequence was exposed.

Mail-in address

City of Inver Grove Heights, Lockbox 446091, P.O. Box 64039, St. Paul, MN 55164; mail a check with the payment stub.

Counters, drop boxes, and office hours

City Hall, 8150 Barbara Avenue, Inver Grove Heights, MN 55077. Check and cash are accepted in person Monday-Friday during regular City Hall business hours with no added fee. A drop box is located directly across from City Hall’s front door and is available at any time; credit-card counter payments carry a 3.10% service fee with a $3 minimum.

Accepted digital instruments

What you can use online

The City’s online route accepts eCheck, Visa, Mastercard, Discover, American Express, Apple Pay, and Google Pay. The City states there is no fee for eCheck; card and wallet processing terms should be confirmed in the live payment screen.

2026 transaction pricing

Convenience fees

3.10% service fee for credit-card payments, with a $3 minimum, according to the City’s payment page. The City separately states that eCheck has no fee; the reviewed text does not provide a distinct wallet fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Inver Grove Heights Water Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →