Payment channels

Pay City of St. Louis Park Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. Utility billing 952-924-2111.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay keyword was published.

Mail-in address

Use the remittance address printed on the current City bill; Finance is at 5005 Minnetonka Boulevard, St. Louis Park, MN 55416.

Counters, drop boxes, and office hours

City Hall/Finance, 5005 Minnetonka Boulevard, St. Louis Park, MN 55416; the reviewed page does not expose a complete current payment-counter schedule. Payment by check or cash in person avoids card fees.

Accepted digital instruments

What you can use online

InvoiceCloud one-time or recurring payment; ACH/eCheck online; Visa, American Express, Mastercard and Discover credit/debit cards online, by phone or in person.

2026 transaction pricing

Convenience fees

Up to 3% transaction fee on credit/debit card payments starting January 2, 2026; check by mail/in person and online ACH/eCheck avoid that card fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of St. Louis Park Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →