Payment channels

Pay City of Meridian Water Utility Billing and Collections

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The City directs customers to its Utility.MeridianMS.Org Express Payment service but does not identify the processor in the reviewed text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

844-925-2455 for phone payments in English and Spanish.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay keyword or enrollment process was exposed.

Mail-in address

City of Meridian Water Collections, P.O. Box 231, Meridian, MS 39302-0231.

Counters, drop boxes, and office hours

Water Collections, 601 23rd Avenue, Meridian, MS 39301; open Monday-Friday 8:15 a.m.-5:00 p.m. Payments may be made on the second floor of City Hall, in the Sixth Street drop box, or at the Citizens National Bank medical branch drive-through at 1015 23rd Avenue, where payments post the next business day.

Accepted digital instruments

What you can use online

Express Payment online by credit card or check, telephone payment, bank draft, and in-person payment; the reviewed page does not expose digital wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed City utility page does not expose the current online processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Meridian Water Utility Billing and Collections and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →