Payment research · dataset 2026.08
Payment options for City of Olive Branch Utility Services
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Phone payment number
- 662-932-3755; enter the utility account number and customer number for automated payment. The official page states an additional $1.00 IVR fee.
- Mail-in payment address
- City of Olive Branch, Utility Department, 9200 Pigeon Roost Road, Olive Branch, MS 38654.
- In-person payment
- Utility Department/City Hall, 9200 Pigeon Roost Road, Olive Branch, MS 38654, Monday-Friday 8:00 a.m.-5:00 p.m. In-person cash, check and money order payments carry no convenience fee; customers can also establish automatic bank draft at the Utility Billing office. Confirm holiday closures and any card-counter rules before visiting.
- Digital payment methods
- Online one-time e-check, credit/debit card, automated phone card payment and automatic bank draft. The City states online e-check is available for one-time payments; cards are accepted online, by phone and in person.
- Online convenience fees
- e-Check $1.95 per online one-time transaction; credit/debit card $2.50 or 3.75% of the bill, whichever is larger; IVR adds $1.00. The official page labels these as charges passed through to customers under Mississippi law; verify any 2026 revision.
Directory comparison
Payment-information visibility
| Measure | This provider | Mississippi | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 76% | 73% |
| Fee or no-fee amount disclosed | Yes | 7% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Payment platform
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Olive Branch Utility Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (MS0170015) ↗
Search the federal drinking-water database using public water system ID MS0170015.