Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Olive Branch Utility Services
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 15 days from the bill's billing date; on day 16 a late charge is added, followed by ten additional days before disconnection under the published customer-payment rules.
- Late-fee rules
- A 10% late charge is added on the 16th day after the billing date. Reconnection requires the past-due balance, late charge and a $40 reconnect fee; returned checks or drafts incur a $30 fee.
- Shut-off timeline
- Bill date day 0; payment is allowed through day 15; the 10% late charge begins on day 16; the customer then has ten days to pay before service is disconnected. The exact physical shut-off date may depend on the billing cycle and notice.
- Warning and notice protocol
- The official payment page describes the late-charge and ten-day post-late-charge window but does not specify whether warnings are delivered by call, text, mailer or door hanger. Customers should treat the bill and delinquency notice as the operative warning and contact Utility Billing immediately.
- Reconnection costs
- $40 reconnect fee plus the full past-due bill and late charge. The City says it will make every effort to reconnect on the next business day after payment; no separate after-hours price was published.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Mississippi
10%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Olive Branch Utility Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (MS0170015) ↗
Search the federal drinking-water database using public water system ID MS0170015.