JXN Water
Jackson and the regional JXN Water service area, including outside-city water and wastewater customers at eligible locations
Population reference
JXN Water’s official materials describe a system serving approximately 400,000 residents and other industrial and commercial facilities, with the Pequannock-style regional system and Jackson service area under federal court oversight. The system is far above the 3,300-person threshold.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly usage and availability billing. The rate structure expresses charges per month and the self-service system provides monthly bill and usage information; exact route billing dates vary by account.
- Rate structure
- A uniform combined water-and-sewer volumetric rate by monthly CCF tier plus a fixed monthly availability charge. One CCF equals 748 gallons. Beginning March 23, 2026, combined accounts pay $7.48 per CCF for 0–50 CCF, $14.96 for 51–150 CCF, $17.45 for 151–350 CCF, and $19.95 above 351 CCF. A standard 5/8-inch combined account has a $40 monthly availability charge; SNAP classification reduces the 5/8-inch or 1-inch availability charge to $10. Water-only, sewer-only, and irrigation-only accounts have separate lower volumetric rates and availability fees.
- Residential cost reference
- For a standard 5/8-inch combined account using 5,000 gallons (about 6.68 CCF), the current 2026 schedule gives an illustrative combined water/sewer bill of approximately (6.68 × $7.48) + $40 = $89.99 before any other charges, which aligns with JXN Water’s published statement that the average single-family combined bill is approximately $88 after the March 2026 adjustment. A SNAP-classified 5/8-inch account would use the $10 availability charge instead, subject to eligibility and enrollment.
- Wastewater and sewer calculation
- JXN Water charges combined water and sewer from water-meter readings; the published combined rate is not split into separate residential water and sewer line-item formulas. Water-only, sewer-only, and irrigation-only accounts use separate CCF rates. The utility explains that sewer charges are higher because wastewater treatment and infrastructure are more expensive, and outside use is still captured by the meter and can increase the combined charge.
- Meter reading
- JXN Water has installed advanced digital meter infrastructure. The FAQ states that new digital meters send readings every three hours, improving accuracy and enabling the utility’s ReadY usage review. When metered data is insufficient, the system issues estimated billing based on prior usage trends; once an accurate reading arrives, the account is rebilled and any overcharge is credited on the next bill. The self-service portal provides daily and monthly usage tracking.
- New-account deposit
- The current 2026 rate page lists a $50 new-service fee and a $100 new-service deposit, with fees subject to waiver at JXN Water’s discretion. The separate application page says residential deposits start at $150 inside or outside city limits and that deposits are refundable when service ends with no balance on the final bill. Because the two current official pages conflict, customers should confirm the exact deposit before opening service; commercial deposits are also listed as starting at $150.
- Activation or transfer fee
- The rate page lists a $50 new-service fee. New-service customers can expect water to be turned on within two days after the account is established, according to the FAQ. The public pages do not state a separate transfer fee; customers should use the application workflow or call 601-500-5200 for premise-specific activation and transfer requirements.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Mississippi
21%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- JXN Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.