Payment research · dataset 2026.08
Payment options for City of St. Louis Water Division
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- PayIt St. Louis / City of St. Louis Collector of Revenue online payment portal.
- Phone payment number
- Call (314) 408-6887 to pay a water-refuse bill by automated telephone card payment. Water-service and billing questions use (314) 771-2255 Monday-Friday 8:00 a.m.-5:00 p.m.; water emergencies use (314) 771-4880.
- Pay-by-text
- The current City of St. Louis water-refuse payment page publishes online guest/account payment, phone card payment, and no-cost checking/savings direct payment, but does not publish a text-to-pay short code, enrollment keyword, or SMS credential flow. Record pay-by-text as not publicly documented rather than infer it from general City alerts. Customers should use PayIt St. Louis or the official telephone number and never provide full banking credentials in an unsolicited message.
- Mail-in payment address
- Gregory F.X. Daly, Collector of Revenue, P.O. Box 66787, St. Louis, MO 63166-6787. Enclose the bill stub and pay by check, money order, or cashier's check; the City does not accept cash by mail.
- In-person payment
- City of St. Louis Water Division, 1640 S. Kingshighway Boulevard, St. Louis, MO 63110, accepts check, cashier's check, or money order Monday-Friday 8:00 a.m.-5:00 p.m.; its drop box is available at any time. City Hall, Collector of Revenue Office Room 109, 1200 Market Street, St. Louis, MO 63103, accepts cash, check, money order, cashier's check, debit card, and credit card except American Express Monday-Friday 8:00 a.m.-5:00 p.m. Some Schnucks, Dierbergs, and area convenience marts also accept City water-refuse payments. Customers should retain a receipt and verify location-specific payment limits before visiting.
- Digital payment methods
- PayIt St. Louis accepts online guest or registered-account payments using debit or credit card, and the phone system accepts card payment. Customers may enroll in the no-cost Direct Payment Program from a personal checking or savings account; e-billing and account payment history are available through the City/Water Division account services. The in-person City Hall counter accepts debit and credit cards other than American Express. Pay-by-text and Apple Pay/Google Pay are not published as current utility payment methods.
- Online convenience fees
- The City publishes a 2.45% transaction fee for credit or debit card payments and a $1.25 fee for ACH transactions through the water-refuse payment process. Direct payment from a checking or savings account is advertised as a no-cost service; mailed checks and the Water Division check/money-order counter do not carry the online processor surcharge. Refuse charges may appear on the same statement but are separate from the water rate schedule.
Directory comparison
Payment-information visibility
| Measure | This provider | Missouri | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 70% | 73% |
| Fee or no-fee amount disclosed | Yes | 15% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of St. Louis Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.