Payment channels

Pay Aquarion Water Company of New Hampshire

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as KUBRA for one-time payments; Aquarion Customer Portal for enrolled accounts.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

866-446-2516, available 24/7 for one-time payment; Aquarion’s New Hampshire customer service also lists 800-732-9678 and 603-926-3319.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The official Aquarion payment page lists portal, app, phone, mail, and agent payments but no text-to-pay keyword or opt-in process.

Mail-in address

Aquarion Water Company of NH, P.O. Box 9267, Chelsea, MA 02150-9267 for standard remittance; the winter 2025/2026 bill insert also displays a processing lockbox of P.O. Box 3664, Portland, ME 04104-3664, so customers should follow the address on their current bill.

Counters, drop boxes, and office hours

Aquarion Water Company of New Hampshire, 7 Scott Road, Hampton, NH 03842, Monday-Friday 8:30 a.m.-4:30 p.m., with a drop box to the right of the door. Walmart locations accept cash or debit card with PIN; hours vary and Walmart may charge an $0.88 processing fee.

Accepted digital instruments

What you can use online

Aquarion Customer Portal and app payments through a bank account; one-time online or phone payments using checking account or credit card; automatic payments; and paperless billing. A one-time credit-card payment is limited to $1,000 per transaction.

2026 transaction pricing

Convenience fees

New Hampshire residential customers are not identified as subject to the $1.95 KUBRA fee in the payment page’s stated list; the page specifically applies that fee to Massachusetts and non-residential Connecticut/New Hampshire customers. Confirm the live transaction screen for the current 2026 amount.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Aquarion Water Company of New Hampshire and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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