Private Investor-Owned Utility
New Jersey-American Water Company - Ocean City Service Area
Serving Ocean City
Population served
127,000
State system code
FIPS 34
Billing frequency
Monthly; New Jersey American Water states that customers in each service area are billed monthly based on regular monthly meter readings.
Provider briefing
How this utility’s billing works
New Jersey-American Water Company - Ocean City Service Area operates as a private investor-owned utility serving Ocean City. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform volumetric water charge plus meter-size fixed service charge and regulatory/pass-through surcharges. The Ocean City page lists $22.65 monthly for a 5/8-inch meter and $0.88724 per 100 gallons, with DSIC, RESIC, LSLRC, and PWAC charges that are updated periodically.. Bills are generated monthly; new jersey american water states that customers in each service area are billed monthly based on regular monthly meter readings., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a complete water-and-wastewater 2026 total because the current Ocean City page includes periodically updated surcharges and a wastewater summer-quarter allocation. The published water-side components for a 5/8-inch account at 5,000 gallons total approximately $76.21 before wastewater charges and any current post-November-2025 tariff updates.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Ocean City wastewater has a $1.53000 per 100-gallon wastewater service charge based on July-August-September summer-quarter consumption divided by 12 and billed monthly, plus a $0.37520 per 100-gallon volumetric wastewater charge, 5/8-inch WSIC $3.78, 5/8-inch RESIC $0.79, and a $3.4703 per 100-gallon Purchased Wastewater Treatment Adjustment Clause (PSTAC). The company explains that the PSTAC reflects CMCMUA treatment cost and is spread over 12 months using the same summer-flow basis.
Meter and infrastructure notes
Monthly meter reading is documented for residential customers. The reviewed Ocean City pages do not identify whether the local meters use AMI or AMR transmission or state an hourly/daily interval.
Emergency water support
Report a leak or water emergency
1-800-272-1325; the Ocean City rate page identifies this as a 24/7 emergency number, with non-emergency service Monday-Friday, 7 a.m.-7 p.m.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Ocean City
New Jersey-American Water Company - Ocean City Service Area is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.