Payment channels

Pay City of Long Beach Water/Sewer Administration

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The City’s official page offers online payment but does not identify the processor in the reviewed text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. Water/Sewer Administration is reachable at 516-431-1007, but no automated payment number was verified.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay keyword or enrollment process was exposed.

Mail-in address

City of Long Beach Water/Sewer Administration, City Hall, Room 302, Long Beach, NY; the reviewed official page does not expose a separate remittance mailing address, so customers should use the bill’s printed address.

Counters, drop boxes, and office hours

City Hall, Room 302, Long Beach, NY. The Water/Sewer Administration page identifies the office and telephone number but does not expose current staffed-counter hours, drop-box locations, or a complete in-person payment instrument list.

Accepted digital instruments

What you can use online

Online water and sewer payments by electronic check or credit card; the City’s payment page states that credit-card and e-check convenience fees are charged separately.

2026 transaction pricing

Convenience fees

3.0% convenience fee for credit-card payments or $1.00 per electronic-check transaction, according to the City’s official online water/sewer payment page. The page also warns that routine Thursday maintenance takes the site offline from 2:00-5:00 a.m. Eastern.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Long Beach Water/Sewer Administration and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →