Payment research · dataset 2026.08
Payment options for City of Statesville Utility and Revenue Collections - Water and Sewer
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Municipal Online Payments; the City’s 2026 payment page identifies the official portal but does not name the underlying vendor.
- Phone payment number
- 704-878-3564, automated phone payment available 24/7.
- Mail-in payment address
- Statesville Utility, P.O. Box 96277, Charlotte, NC 28296-6277. The City’s utility page also lists First Citizens Bank, Lockbox 96277, 6125 Lakeview Road, Suite 800, Charlotte, NC 28269 for mailed payments.
- In-person payment
- City Customer Service Office, 301 South Center Street, Statesville, NC; lobby and drive-through hours are Monday-Friday 8:00 a.m.-5:00 p.m. The City accepts cash, check, money order, debit card, and credit card; only checks and money orders may be placed in the Center Street drop box, which posts on the next business day.
- Digital payment methods
- Debit and credit cards are accepted online and by automated phone; bank draft/ACH and online e-check are available as alternatives. Effective August 1, 2026, card payments through the portal or IVR incur a 2.25% convenience fee.
- Online convenience fees
- 2.25% of the card payment effective August 1, 2026, for online portal and automated phone card payments; bank draft, online e-check, mail, drop-box, and in-person alternatives avoid that card fee. A $1.00 monthly technology fee is also added to utility accounts effective August 1, 2026.
Directory comparison
Payment-information visibility
| Measure | This provider | North Carolina | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 78% | 73% |
| Fee or no-fee amount disclosed | Yes | 9% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Statesville Utility and Revenue Collections - Water and Sewer public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (NC0149010) ↗
Search the federal drinking-water database using public water system ID NC0149010.