Payment channels

Pay Moore County Public Utilities - Pinehurst System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as MSBpay. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

833-299-6595, Pay by Phone for Moore County Utilities.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No official Moore County text-to-pay enrollment process was published.

Mail-in address

Moore County Government, P.O. Box 905, 1 Courthouse Square, Carthage, NC 28327; confirm the remittance address on the current statement.

Counters, drop boxes, and office hours

Moore County Public Utilities accepts in-person payments; the reviewed page links an in-person location but does not expose a distinct cashier address or current hours in the page text. County government is based at 1 Courthouse Square, Carthage, NC 28327.

Accepted digital instruments

What you can use online

Online portal and Pay by Phone are available. The reviewed page did not enumerate card brands, ACH/e-check, or wallet methods.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed County page does not publish the current MSBpay online or phone fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Moore County Public Utilities - Pinehurst System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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