Payment research · dataset 2026.08
Payment options for Town of Clayton Utilities and Billing - Water and Sewer
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Tyler Technologies
- Phone payment number
- 919-553-5002; the Town publishes this as the utility billing contact, but the reviewed pages did not label a separate automated IVR number.
- Pay-by-text
- The Town provides bill alerts by phone call, text, or email when customer contact details are current; no text-to-pay keyword or enrollment command was published.
- Mail-in payment address
- Town of Clayton Utilities and Billing, P.O. Box 879, Clayton, NC 27528.
- In-person payment
- Town Hall, 111 East Second Street, Clayton, NC 27520; Utilities and Billing customer service is available Monday-Friday, 8:30 a.m.-4:30 p.m., with customers asked to arrive by 4:00 p.m. Payments may also be placed in the drive-up drop box. The 2026 Town notice confirms online, in-person, drop-box, and bank-draft options but the reviewed result did not enumerate every accepted desk instrument.
- Digital payment methods
- Online portal payment is available; bank draft/ACH is available. The reviewed official pages did not enumerate card brands or mobile wallets.
Directory comparison
Payment-information visibility
| Measure | This provider | North Carolina | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 78% | 73% |
| Fee or no-fee amount disclosed | No | 9% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Town of Clayton Utilities and Billing - Water and Sewer public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (NC0351020) ↗
Search the federal drinking-water database using public water system ID NC0351020.