Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Bismarck Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The bill is due 15 days after the applicable cycle billing date. The reviewed public 2026 materials do not state a separate post-due grace period before a delinquency mark or shutoff process begins.
- Late-fee rules
- The City publishes a $30 returned-payment fee and delinquent turn-on charges, but no percentage late charge, interest rate or fixed late-payment penalty was stated on the reviewed 2026 utility-billing page. Customers should contact Utility Billing for the account-specific delinquency calculation.
- Shut-off timeline
- No absolute day-by-day nonpayment shutoff calendar was published on the reviewed page. The City publishes turn-on fees after a delinquent shutoff, indicating that restoration requires the past-due account to be resolved and the applicable service fee to be paid.
- Warning and notice protocol
- The reviewed City page does not specify whether delinquency warnings are mailed, telephoned, texted or physically posted, nor does it state a statutory notice sequence. Customers should keep the billing address current and contact Utility Billing at 701-355-1700 option 1 when a payment problem is expected.
- Reconnection costs
- For a delinquent turn-on, the published fee is $75 during normal business days and hours, described as Monday through Friday 8:30 a.m. to 5:00 p.m.; outside those hours the fee is $150. A same-day turn-on/turn-off with 24-hour notice costs $50, while after-hours curb-stop work is $100.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
North Dakota
36%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Bismarck Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.