Payment channels

Pay City of Barberton Utilities Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The InvoiceCloud account page lists billing assistance at 330-861-7143, but no separate automated payment number was exposed.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Barberton InvoiceCloud page did not publish text-to-pay instructions.

Mail-in address

A dedicated this detail was not publicly posted. The reviewed Utilities page gives the office at 576 W. Park Avenue, Room 105, Barberton, OH 44203 but does not expose a dedicated lockbox address.

Counters, drop boxes, and office hours

Utilities Department, 576 W. Park Avenue, Room 105, Barberton, OH 44203, Monday through Friday, 8:00 a.m. to 4:00 p.m. The City serves approximately 11,000 water customers and about 13,000 sewer customers in and around Barberton.

Accepted digital instruments

What you can use online

InvoiceCloud supports Visa, Mastercard, Discover, Google Pay, Apple Pay, eCheck, PayPal, PayPal Credit, and Venmo. One-time pay does not require registration; ACH/EFT can be used without the card service fee.

2026 transaction pricing

Convenience fees

Effective July 15, 2026, credit card, debit card, and PayPal payments carry a 2.95% service fee with a $1.95 minimum per transaction. ACH/EFT payments are available at no cost.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Barberton Utilities Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →