Payment channels

Pay City of Findlay Water and Sewer Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as SmartBillCorp and ACI Payments links are provided by the City of Findlay; exact guest-pay deep link was not exposed in the reviewed page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. No verified automated water-payment number was exposed.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay enrollment was published.

Mail-in address

City of Findlay Utility Billing, 136 North Blanchard Street, Findlay, OH 45840; customers should include the bill stub and account number.

Counters, drop boxes, and office hours

Water and Sewer Billing Office, 136 North Blanchard Street, Findlay, Ohio 45840. The official page identifies the office and online bill-pay links but did not expose a complete counter-hours schedule; confirm current desk hours before visiting. The City also publishes an online bill-access link through SmartBillCorp and an online payment link through ACI Payments.

Accepted digital instruments

What you can use online

Online payment is provided through the City's SmartBillCorp/ACI links; exact card and ACH instrument rules were not exposed in accessible text.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed official page did not expose the current 2026 online fee schedule.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Findlay Water and Sewer Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →