Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Lorain Utilities Department - Division of Water
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills not paid within 17 days after the billing date receive a 10% late charge on current bill charges; after 60 days the account is delinquent.
- Late-fee rules
- A 10% late charge applies to current bill charges when a monthly bill is unpaid after 17 days. The rules state that after 60 days the account is delinquent.
- Shut-off timeline
- After 60 days the account is considered delinquent and a red delinquent notice is mailed; water may be discontinued at any time after that notice. Turn-on requires full payment or an approved arrangement and a $50 charge.
- Warning and notice protocol
- Lorain mails a red delinquent bill/notice. Tenants have hearing rights and a seven-day window after notice to request a hearing; current tenants can preserve service by paying the current month's bill as required. The reviewed rules do not specify texts or door hangers.
- Reconnection costs
- A $50 turn-on charge applies after shutoff; the reviewed rules do not expose a separate after-hours amount.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Ohio
26%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Lorain Utilities Department - Division of Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (OH4700711) ↗
Search the federal drinking-water database using public water system ID OH4700711.