Delinquency research · dataset 2026.08
Shut-off and delinquency information for Rural Lorain County Water Authority (RLCWA)
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due 20 days from the billing date. A 10% late charge is added to any bill not paid by the due date; the rules also require a mailed notice of the proposed discontinuance date.
- Late-fee rules
- A 10% late charge applies to the bill when it is not paid by the due date. Delinquent balances may be certified to the County Auditor as a property lien, and collection efforts can include court costs, legal fees, and collection costs including the amount due plus 35% under the customer agreement.
- Shut-off timeline
- Meter read bi-monthly and bill rendered monthly; payment due 20 days after billing date; if unpaid, RLCWA mails notice of the discontinuance date and may terminate service. Unpaid charges are certified to the County Auditor by the second Monday of September for placement on the owner's tax duplicate.
- Warning and notice protocol
- The rules require a notice mailed to the customer stating the date service will be discontinued if the bill remains unpaid. The reviewed materials do not specify text messages, automated calls, door hangers, or paper color. Tenants may have additional rights when the owner is responsible, depending on the account situation.
- Reconnection costs
- A service charge is required for each meter restored after nonpayment, and restoration must be paid in cash or money order. The rules state that a customer requesting restoration after 3:30 p.m. must pay the then-current premium restoration fee; the current dollar amounts are not exposed in the reviewed text.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Ohio
26%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Rural Lorain County Water Authority (RLCWA) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.