Payment research · dataset 2026.08
Payment options for City of Broken Arrow Utility Billing / Broken Arrow Municipal Authority
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- WaterSmart; legacy Paymentus payment history and AutoPay data were migrated into the portal
- Phone payment number
- 918-259-8409
- Pay-by-text
- The City offers WaterSmart account notifications and usage alerts, but the reviewed current pages do not publish a distinct text-to-pay keyword or SMS payment authorization workflow. Customers should register at brokenarrowok.watersmart.com and review Communication Preferences; payment questions can be handled through Utility Billing at 918-259-8409.
- In-person payment
- Utility payments are accepted at the south end of City Hall, Utility Billing Office, 116 East Dallas Street, Broken Arrow, Oklahoma 74012, Monday through Friday, 8:00 a.m. to 5:00 p.m. The city states that check, cash, and credit-card payments are accepted at the office. Checks may also be placed in the yellow drop box in the northeast parking lot at Dallas and First Streets or in the box outside the Utility Billing office.
- Digital payment methods
- WaterSmart provides secure online payment for the complete city utility bill; the reviewed page does not list each current card brand or ACH fee. The legacy Paymentus service accepted automated credit-card payments and Automatic Payment withdrawals, and the city states that prior AutoPay information transfers when the same email address is used for WaterSmart registration.
Directory comparison
Payment-information visibility
| Measure | This provider | Oklahoma | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | No | 8% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Mail-in payment address
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Broken Arrow Utility Billing / Broken Arrow Municipal Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.