Municipal Department
City of Hillsboro Water Department / Utility Billing
Serving Hillsboro
Population served
92,632 people (EPA queue estimate for Hillsboro public water system)
State system code
FIPS 41
Billing frequency
Monthly. The City presents a typical monthly residential utility bill and separately lists the monthly water, sanitary sewer, surface-water, transportation, and applicable community-service charges.
Provider briefing
How this utility’s billing works
City of Hillsboro Water Department / Utility Billing operates as a municipal department serving Hillsboro. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed meter charge plus metered drinking-water use charges. Hillsboro's current rate information says 2026 rates began January 1 and that water is only one portion of the City utility bill; the City reports the typical 6,000-gallon residential drinking-water portion at $56.22 per month and a low-water 2,250-gallon portion at $37.90.. Bills are generated monthly. the city presents a typical monthly residential utility bill and separately lists the monthly water, sanitary sewer, surface-water, transportation, and applicable community-service charges., and a typical residential cost reference is The City publishes an all-in 2026 typical residential utility estimate of approximately $147.59 per month: $56.22 drinking water, $62.31 sanitary sewer, $18.46 surface-water management, and $10.60 transportation. The typical profile is approximately 6,000 gallons monthly; a 7,000-gallon household may pay more for water use and possibly sewer while the fixed components remain similar.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Hillsboro bills sanitary sewer on behalf of Clean Water Services. The public 2026 typical-bill breakdown identifies sanitary sewer at $62.31 monthly and states that sewer charges are separate fixed and use charges; the reviewed page does not expose the complete residential formula, winter average, or a flat percentage of water intake. Surface-water management is a separate charge and should not be confused with wastewater.
Meter and infrastructure notes
Hillsboro maintains a Utility Billing and Meter Reading team. The City provides meter-based leak diagnostics and says a customer can observe the meter's total-gallons readout and instantaneous flow rate; it also supports customer-installed smart leak detectors that provide real-time, hourly usage tracking. The public pages do not state whether every municipal meter is AMI or the exact route-read frequency.
Emergency water support
Report a leak or water emergency
503-615-6775 after hours; Hillsboro's water staff page says the pager requires the caller's phone number including area code for a callback. Business-hours water emergencies use 503-615-6702; leak checks and water issues use 503-615-6700.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Hillsboro
City of Hillsboro Water Department / Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.