Municipal Department
City of Portland Water Bureau
Serving Portland
Population served
666,200 people (EPA SDWIS active CWS PWS OR4100657)
State system code
FIPS 41
Billing frequency
A dedicated this detail was not publicly posted. Account statement controls the cycle.
Provider briefing
How this utility’s billing works
City of Portland Water Bureau operates as a municipal department serving Portland. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Combined water, sewer, and stormwater rates; rates increased July 1, 2026 and a flood-protection benefit fee was added. Charges include base, usage, sewer, and stormwater components.. Bills are generated a dedicated this detail was not publicly posted. account statement controls the cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact 5,000-7,000-gallon cost requires current rate schedule and storm/sewer components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Portland bills sewer and stormwater together with water-related charges; the reviewed pages did not expose a universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. No universal AMI/AMR vendor or interval was verified.
Emergency water support
Report a leak or water emergency
503-823-4874 for Portland Water Bureau emergency routing; use current City instructions.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Portland
City of Portland Water Bureau is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.