Delinquency research · dataset 2026.08
Shut-off and delinquency information for Easton Suburban Water Authority
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payment is due by the date on the face of the bill; if the due date falls on a weekend or Authority holiday, payment is considered late at 8:00 a.m. on the first business day afterward. The public page does not provide an additional grace period.
- Late-fee rules
- After the due date, a 5% penalty is added to all current charges. A returned check generates a service charge and future payment for that bill must be cash, credit card or money order. An AutoPay transfer returned for insufficient funds incurs a $35 NSF fee and two returned payments in 12 months terminate AutoPay eligibility.
- Shut-off timeline
- A bill unpaid after the face-of-bill due date is delinquent and grounds for discontinuance. ESWA reserves the right to shut off after first giving 10 days' written notice of the proposed action; a final notice may precede legal action or restricted supply. Restoration requires all delinquent bills, outstanding charges and the water-service restoration fee, unless ESWA agrees to an arrangement for extenuating circumstances.
- Warning and notice protocol
- Termination notices and late notices are sent by USPS even for paperless-billing customers. For planned water-line work, ESWA may mail a letter, hang a door notice, email or use its telephone messaging system; emergency main breaks may not permit advance notice. The delinquency rule specifically requires 10 days' written notice before shutoff.
- Reconnection costs
- Water service terminated for nonpayment is restored only after delinquent bills, outstanding fees and the water-service restoration fee are paid; the reviewed current page does not state the restoration-fee amount or an after-hours differential. The night box is a payment drop-off method, not an after-hours reconnection promise.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Pennsylvania
25%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Easton Suburban Water Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.