Payment research · dataset 2026.08
Payment options for LCA ALLENTOWN DIVISION
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- 1-844-798-3696
- Pay-by-text
- No public 2026 text-to-pay keyword or enrollment workflow was identified on LCA’s official customer-payment pages; customers should use the Paymentus portal or the toll-free automated phone system instead.
- Mail-in payment address
- Allentown Residents: Lehigh County Authority, P.O. Box 3758, Allentown, PA 18106. The authority publishes a separate P.O. Box 3210 address for non-city residents.
- In-person payment
- LCA’s Allentown customer-service office is at 1300 Martin Luther King Jr. Drive, Allentown, Pennsylvania, with secure drive-through payment drop-box access at any time. The LCA main office/customer-care location is 1053 Spruce Road, Wescosville, PA, also with a secure drop box. Customers can pay in cash or by debit card at any Walmart Customer Service desk with the LCA bill stub and account number; Walmart charges a $2 service fee. LCA’s customer-care office is open Monday through Friday, 8:15 a.m. to 4:45 p.m.; the public page does not publish a staffed counter schedule for the two LCA drop-box locations.
- Digital payment methods
- Paymentus supports credit/debit cards, bank account or e-check, PayPal, Amazon Wallet, and Venmo; recurring payments and paperless billing can be enabled after registration.
- Online convenience fees
- LCA advertises the Paymentus online portal as free and does not state a separate online or automated-phone fee on its 2026 payment page. Cash payment at Walmart carries a $2 service fee; final transfer bills must be paid by check, cash, or money order and cannot be paid online or by phone.
Directory comparison
Payment-information visibility
| Measure | This provider | Pennsylvania | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 59% | 73% |
| Fee or no-fee amount disclosed | Yes | 20% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- LCA ALLENTOWN DIVISION public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (PA3390024) ↗
Search the federal drinking-water database using public water system ID PA3390024.