Payment research · dataset 2026.08
Payment options for Lehigh County Authority - Allentown Division
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- 1-844-798-3696, automated payment system available any time of day or night.
- Pay-by-text
- No LCA text-to-pay keyword or SMS payment authorization workflow is published. The Paymentus portal supports paperless billing and recurring payments; emergency notifications require current contact information but are separate from payment enrollment.
- Mail-in payment address
- Allentown Residents: Lehigh County Authority, P.O. Box 3758, Allentown, PA 18106. LCA distinguishes this from the non-city address, P.O. Box 3210, Allentown, PA 18106; customers should use the address printed on the Allentown bill and include the stub.
- In-person payment
- LCA Customer Care offices at 1053 Spruce Road, Wescosville, PA, and 1300 Martin Luther King Jr. Drive, Allentown, PA have secure drive-through drop boxes available day or night; normal office hours are Monday-Friday 8:15 a.m.-4:45 p.m. Customers may also pay cash or debit card at any Walmart Customer Service desk with the bill stub, subject to a $2 Walmart service fee. LCA lists Allentown customer service at 610-437-7515.
- Digital payment methods
- Paymentus supports credit/debit card, bank/e-check, PayPal, Amazon Wallet, and Venmo, plus recurring payment and paperless billing. The automated phone system supports payment at any time. Final transfer bills must be paid by check, cash, or money order rather than online or phone.
- Online convenience fees
- The LCA online portal is free. A $2 service fee applies to cash or debit-card payment at Walmart; phone payment is described as free. Returned-bank payments incur a $25 fee. Any third-party payment center may impose separate charges and delay posting.
Directory comparison
Payment-information visibility
| Measure | This provider | Pennsylvania | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 59% | 73% |
| Fee or no-fee amount disclosed | Yes | 20% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Lehigh County Authority - Allentown Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.