Payment channels

Pay MAWC YOUGH PLANT

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Muni-Link Billing/WebPresence.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(724) 755-5800; select option 4 for automated payment or remain on the line for an operator.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The portal supports account alerts and electronic bills, and Muni-Link describes possible text or voice notifications, but MAWC does not publish a text-to-pay keyword, short code, or complete enrollment sequence.

Mail-in address

MAWC, P.O. Box 800, Greensburg, PA 15601, as listed on the current Pay My Bill page. Older rules material lists P.O. Box 730, so customers should follow the current bill if it differs.

Counters, drop boxes, and office hours

The main office is 124 Park and Pool Road, New Stanton, PA 15672. The drive-through is open Monday-Friday 8:00 a.m.-4:30 p.m.; a drop box left of the drive-through on the south side is available 24/7 and collected daily. Neighborhood payment agencies are also authorized, but past-due or arranged accounts should not use them because payment may not reach MAWC the same day.

Accepted digital instruments

What you can use online

The customer portal supports automatic payments, one-time electronic payments, paperless billing, and linked accounts. The automated phone route accepts credit or debit cards; bank-draft arrangements are also available.

2026 transaction pricing

Convenience fees

The published convenience fee is $3.75 for credit or debit card payments through the automated phone system. The current page does not state a separate portal ACH or card fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by MAWC YOUGH PLANT and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →