Delinquency research · dataset 2026.08
Shut-off and delinquency information for Municipal Authority of Westmoreland County - Yough Plant
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The original quarterly bill is due 15 days after the print date. MAWC sends a reminder notice five days after the original due date, a certified shut-off notice 14 days after the reminder, and sets the shut-off date 10 days after the certified notice, making the published progression approximately 29 days after the original due date if no intervening correction occurs.
- Shut-off timeline
- For a typical quarterly account: bill due 15 days after print; reminder five days after the original due date; certified shut-off notice 14 days after the reminder; physical shutoff date 10 days after the certified notice. Customers with a shut-off account must not pay at an agency or through the automated phone system; they must contact customer service or use the New Stanton office and pay the listed balance, any deposit, and turn-on fee.
- Warning and notice protocol
- MAWC uses the original bill, reminder notice, and certified shut-off notice described in its FAQ. The certified notice states the shut-off date; customers should contact MAWC immediately about disputes, payment arrangements, medical concerns, or assistance. The reviewed official pages do not add a universal SMS, automated-call, or door-hanger sequence.
- Reconnection costs
- After nonpayment shutoff, MAWC requires the shut-off balance, a deposit if none was previously paid ($100 residential or $150 business), and a turn-on fee. The published fees are $24 for next-day service, $64 for same-day service when paid before 3:30 p.m., and $175 for same-day service when paid after 3:30 p.m.; the account holder may also need to sign a release if not present.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Pennsylvania
25%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Late-fee rules
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Municipal Authority of Westmoreland County - Yough Plant public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.