Provider-specific review
What the public record says about a leak adjustment
MAWC provides a leak-reporting link and directs customers to report leaks through the Authority site or help@mawc.org. The reviewed public pages do not reproduce a complete high-bill adjustment formula, repair receipt rule, deadline, cap, or frequency limit; customers should report promptly and preserve repair documentation.
Stop the loss
Shut off the failing fixture or supply and arrange a qualified repair.
Keep proof
Save dated invoices, parts receipts, photographs, and meter readings.
Request review
Submit the request promptly and keep paying any undisputed amount.