Payment channels

Pay State College Borough Water Authority

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as AuthorityPay customer portal with Paymentus as the contracted third-party payment processor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

No dedicated automated payment IVR number was published; the Authority office is 814-238-6766 and after-hours emergency service is 800-479-0050.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No SCBWA text-to-pay keyword or SMS enrollment workflow was published. The customer portal supports payment/account history, and e-billing enrollment can be requested by email or through the portal; e-billing does not itself enroll Auto-Pay.

Mail-in address

State College Borough Water Authority, 1201 West Branch Road, State College, PA 16801-7697. The Authority warns that postmarks do not control crediting for final bills; payments are credited when received in the office.

Counters, drop boxes, and office hours

The main office at 1201 West Branch Road, State College, PA 16801 is open Monday-Friday 8:00 a.m.-4:30 p.m. Office payments accept cash, checks and credit card; accepted cards are Discover, Mastercard and Visa, with a $2.50 or 2.95% processor fee, whichever is greater. A night drop box is available outside the office for after-hours payments.

Accepted digital instruments

What you can use online

Paymentus and the customer portal support online payment, while the Authority's direct office options include cash, check, credit card and ACH. Automatic ACH can be added only after the account balance is zero and must be arranged at least 30 days before the bill date; Paymentus scheduled payments are separate.

2026 transaction pricing

Convenience fees

Credit/debit card payments carry a $2.50 or 2.95% service fee, whichever is greater. Paymentus has a $20 minimum for a single or scheduled online payment. Returned payments incur a $35 NSF fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by State College Borough Water Authority and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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