Delinquency research · dataset 2026.08
Shut-off and delinquency information for Berkeley County Water & Sanitation (BCWS)
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 15 days after the billing date; the current rate page states monthly-in-arrears charges become past due 15 days after billing.
- Late-fee rules
- BCWS lists a $10 late-payment charge for a delinquent account and a $30 returned-check or returned-ACH charge. If water service is processed for nonpayment, a $40 late-payment processing fee applies; if sewer service is processed to be plugged, the processing fee is $100. Personal checks may be refused for 12 months after a returned check.
- Shut-off timeline
- BCWS says there is no separate past-due notice: the bill itself is the only notification that service is subject to disconnection if the previous balance is not paid by the stated date. Water is restored the same workday when payment and the $40 processing fee are received before 2:00 p.m.; the reviewed pages do not publish a fuller calendar from delinquency to field shutoff.
- Warning and notice protocol
- The bill itself serves as the delinquency and possible-disconnection notification; BCWS expressly says there will not be a separate past-due notice. For public-health emergencies, BCWS uses door hangers, local news, its website, phone system, electronic signs and direct calls/emails/texts when contact information is current.
- Reconnection costs
- Water restoration is available the same workday when the payment and $40 processing fee are received before 2:00 p.m. The reviewed BCWS rate page does not publish a separate after-hours restoration fee or a distinct sewer reconnection fee; after-hours emergencies are routed to 843-572-4400.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
South Carolina
18%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Berkeley County Water & Sanitation (BCWS) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- bcws.berkeleycountysc.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.