Delinquency research · dataset 2026.08
Shut-off and delinquency information for Grand Strand Water & Sewer Authority (GSWSA)
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 14 days from the bill date to the stated due date, followed by a 7-day additional period after GSWSA mails a past-due notice; the practical published warning window is up to 21 days from bill date before disconnection may occur.
- Late-fee rules
- After the due date GSWSA adds a late-payment fee of $2.00 plus 1.5% of the amount due. A delinquent-account administrative fee of $15.00 may also apply. A returned check is $35.00. The current bill, penalties, and the appropriate reconnection fee must be paid before restoration.
- Shut-off timeline
- Day 0 is the monthly bill date; payment is due on day 14. If unpaid, GSWSA adds the penalty and mails a past-due notice allowing 7 additional days. If the balance is still unpaid after that 7-day period, the published policy says service may be disconnected, subject to account and operational processing.
- Warning and notice protocol
- GSWSA warns customers that payment must be received by the due date and that personal-bank bill-pay delays can cause late fees or disconnection. The formal sequence is a late penalty followed by a mailed past-due notice that gives seven additional days. The reviewed public pages do not identify a pink notice, door hanger, automated call sequence, or text-to-pay warning.
- Reconnection costs
- Service reconnection is $45 during regular hours, 8:00 a.m.-5:00 p.m., and $75 after hours. The customer must pay the current bill, late penalties, and the applicable reconnection charge before GSWSA reconnects service.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
South Carolina
18%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Grand Strand Water & Sewer Authority (GSWSA) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (SC2620004) ↗
Search the federal drinking-water database using public water system ID SC2620004.