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Payment research · dataset 2026.08

Payment options for Clarksville Gas & Water Department

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
Clarksville Gas & Water WebConnect and one-time-payment portal; the reviewed official payment pages identify an electronic payment provider but do not name the vendor.
Phone payment number
931-645-7400 or 888-800-4020. The 24-hour Utility Billing Line accepts account information, payment, billing history, and fax-receipt requests through IVR prompts.
Pay-by-text
Log in to WebConnect, select Make Payment, then open Home or My Account, choose Pay by Text, and follow the registration steps. Wait for the verification text and complete enrollment. Monthly alerts are sent from 741-21; if a payment method is stored, reply OK to pay, otherwise use the secure invoice link in the text. Standard carrier rates may apply.
Mail-in payment address
Clarksville Gas & Water includes a return envelope with each monthly bill. Customers should place the bill stub and check or money order in that envelope, verify the remittance address printed through the window, and allow enough time for the department to receive it; an account is not considered paid until the department receives the payment.
In-person payment
The South Service Center is at 2215 Madison Street, Clarksville, TN 37043, and the North Clarksville City Services Center is at 111 Cunningham Lane, Clarksville, TN 37042. Both provide customer-service and drive-through assistance Monday-Friday, 8:00 a.m.-4:30 p.m.; both have night-deposit availability, and the North center has a 24-hour drive-up kiosk. Additional 24-hour PaySite kiosks are listed at 1599 Fort Campbell Boulevard, 1801 Ashland City Road, 2537 Wilma Rudolph Boulevard, 3880 Trenton Road, and 2021 Wilma Rudolph Boulevard. Cash, check, and money order have no provider fee; cards may incur the published processing fee.
Digital payment methods
WebConnect and one-time payment accept Visa, Mastercard, Discover, and electronic check. Kiosk payment supports cash, check, debit, and credit card; the Utility Billing Line uses Visa, Mastercard, or Discover credit cards. Cash, check, and money order are accepted without the electronic provider fee.
Online convenience fees
Online and automated-phone credit/debit payments incur 3% of the payment amount with a $1.75 minimum. Payments made at a customer-service counter or kiosk incur 2% of the amount. Cash, check, and money order have no electronic provider fee.

Directory comparison

Payment-information visibility

MeasureThis providerTennesseeNational index
Usable payment URL identifiedYes66%73%
Fee or no-fee amount disclosedYes17%15%
Payment fields documented8 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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