Kingsport Water Department - Utilities Department
Kingsport and the City water-service area
Population reference
107,739
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Kingsport reads and bills meters monthly; the City processes bills in multiple monthly batches by service location, so the due date can vary by area and is printed on the statement.
- Rate structure
- Meter-size base charge plus increasing-block water and sewer volumetric charges. The FY2026 fee/rate resolution lists inside-city 5/8-inch water base at $10.72 and water usage at $2.87 per 1,000 gallons for the first block and $2.53 above the threshold; sewer has a separate base and usage schedule, with inside-city FY2026 sewer base $10.03 and usage $11.02 per 1,000 gallons.
- Residential cost reference
- Approximately $112 per month for an inside-city 5/8-inch residential account using 6,000 gallons, calculated from the FY2026 published water base plus six 1,000-gallon water units and the comparable sewer base/usage charges. This is a planning estimate and excludes any separate stormwater, solid-waste, taxes or account-specific charges.
- Wastewater and sewer calculation
- Kingsport bills sewer as a separate monthly base charge plus a volumetric charge tied to metered water consumption; the FY2026 inside-city schedule shows $10.03 base and $11.02 per 1,000 gallons. The reviewed City material does not publish a winter-average formula or a flat percentage tie-in, so customers should use the meter reading and rate schedule on the bill.
- Meter reading
- Kingsport reads and bills meters monthly. The City has been replacing meters with new digital meters that display gallons and leak/flow indicators, but the reviewed pages do not identify an AMI hourly transmission interval or a universal remote-read schedule; the practical customer workflow is to monitor the meter indicator and monthly portal usage.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Kingsport Water Department - Utilities Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.