Madison Suburban Utility District
Madison, Inglewood, Goodlettsville, Bellshire, and surrounding service areas
Population reference
81,203 people
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Residential bills are due on the 15th of each month; residential accounts enrolled in MSUD Bank Draft are due on the 25th. Commercial bills are due on the 25th.
- Rate structure
- Monthly minimum-plus-volume pricing by customer class and meter size, with an April 1, 2026 rate increase and a 10% System Maintenance Fee calculated from the monthly water portion. MSUD also bills an Automated Meter Reading maintenance fee and an environmental fee; sewer and stormwater are generally billed by Metro Water Service or the City of Goodlettsville using MSUD consumption readings rather than by MSUD itself.
- Wastewater and sewer calculation
- MSUD states that sewer is not metered independently: Metro Water Service or the City of Goodlettsville purchases MSUD water-consumption readings and uses them to calculate sewer and state-sewer fees on the separate sewer/stormwater bill. The reviewed MSUD FAQ does not state a winter-average formula; it notes a $0.67 per-reading charge arrangement for the local billing data.
- Meter reading
- Automated Meter Reading (AMR). MSUD says its electronic meter system transmits digital readings to the network and analyzes constant or intermittent flow to identify possible leaks; the reviewed pages do not state the precise transmission interval or monthly route schedule.
- Activation or transfer fee
- Residential nonrefundable signup fees are $50 for an owner/property manager and $100 for a lessee/renter. MSUD requests a photo ID or other identification, Social Security number, and lease or closing papers; next-business-day service requests are completed Monday-Friday, 7:30 a.m.-4:00 p.m., excluding holidays.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Madison Suburban Utility District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.