Payment channels

Pay Nolensville/College Grove Utility District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Logic Solutions hosted online bill payment; the official N/CG site directs customers to this login and warns that the new account-number format must be entered.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-888-595-9259; N/CG says customers must enter 00 between the account number and tenant number when using the automated phone service.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The official N/CG homepage lists web and phone payment but no text-to-pay keyword, short code, or opt-in instructions.

Mail-in address

N/CG Utility District, P.O. Box 127, Nolensville, TN 37135; use the remittance instructions and account/tenant identifiers on the bill.

Counters, drop boxes, and office hours

N/CG Utility District, 2002 Johnson Industrial Boulevard, Nolensville, TN 37135. Office hours are Monday-Friday 8:00 a.m.-3:45 p.m. The reviewed homepage does not publish a complete drop-box directory, counter payment-instrument list, or separate College Grove payment location.

Accepted digital instruments

What you can use online

Online bill payment and automated phone payment are available. The reviewed official N/CG pages do not expose the complete current Visa, Mastercard, ACH, e-check, Apple Pay, or Google Pay list.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No current online or IVR convenience fee was exposed in the reviewed official N/CG pages.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Nolensville/College Grove Utility District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →