Municipal Department
Arlington Water Utilities
Serving Arlington
Population served
413,955 people (EPA SDWIS active CWS PWS TX2200001)
State system code
FIPS 48
Billing frequency
Monthly; account statement controls the cycle.
Provider briefing
How this utility’s billing works
Arlington Water Utilities operates as a municipal department serving Arlington. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water and wastewater rates with customer/service charges and usage tiers; FY2026 rates are adopted in the City's annual budget and may vary by customer class.. Bills are generated monthly; account statement controls the cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. The City's published FY2025 benchmark was an average residential customer using 8,000 gallons water and 4,000 gallons wastewater, but the current FY2026 total requires the adopted rate schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Arlington bills wastewater based on metered water/wastewater usage and adopted sewer rates; the reviewed material did not expose a universal winter-average formula.
Meter and infrastructure notes
The FY2026 budget includes a meter change-out program replacing 10,000 meters; the reviewed pages did not identify one universal AMI/AMR vendor or interval for all accounts.
Emergency water support
Report a leak or water emergency
817-275-5931 for Arlington Water Utilities emergency/service routing; use the outage listing for active interruptions.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Arlington
Arlington Water Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.