Delinquency research · dataset 2026.08
Shut-off and delinquency information for Benton City Water Supply Corporation
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 15 days; payments are due on the 1st and a grace period runs through the 15th.
- Late-fee rules
- $15 late fee is added at 8:00 a.m. on the 16th for a past-due balance. A separate $30 past-due fee is added at 4:30 p.m. on the last business day of the month.
- Shut-off timeline
- After the $30 past-due fee deadline at 4:30 p.m. on the last business day of the month, unpaid accounts are placed on the shutoff list and the meter is locked. If paid before 4:30 p.m. Monday–Friday, a technician has up to 36 hours during business hours to restore service.
- Warning and notice protocol
- Bills are mailed/emailed by the 21st, failure to receive a bill does not waive deadlines, and the unpaid account is placed on the shutoff list after the last-business-day past-due deadline. Field personnel are not allowed to accept payments.
- Reconnection costs
- The reviewed page gives a 36-hour business-hours restoration window after timely payment but does not state a separate standard versus after-hours reconnection fee. A $250 tamper fee applies if a lock or shutoff device is removed or the meter is bypassed.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Benton City Water Supply Corporation public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX1630034) ↗
Search the federal drinking-water database using public water system ID TX1630034.