Payment channels

Pay Brushy Creek Municipal Utility District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

512-255-7871 customer service; no dedicated IVR number is published.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No pay-by-text keyword or enrollment workflow is published on the current rate pages.

Mail-in address

A dedicated this detail was not publicly posted. Payment remittance address is not displayed on the reviewed rate pages.

Counters, drop boxes, and office hours

District customer service is associated with 16318 Great Oaks Drive, Round Rock, TX 78681. Customer-service hours are Monday-Friday 8:00 a.m.-6:00 p.m. and Saturday 9:00 a.m.-3:00 p.m.; the rate page does not enumerate accepted counter tenders.

Accepted digital instruments

What you can use online

A dedicated this detail was not publicly posted. The reviewed current rate pages do not enumerate online card, ACH, or wallet methods.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No current payment-processing fee is displayed on the reviewed rate pages.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Brushy Creek Municipal Utility District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →