Municipal Department
City of Athens Utility Billing Department
Serving Athens municipal water and wastewater service area in Henderson County
Population served
Approximately 14,000 municipal residents; the current City utility pages do not expose a separate regulated PWS population figure.
State system code
FIPS 48
Billing frequency
Recurring municipal billing; the current indexed page does not state a universal billing day or cycle frequency.
Provider briefing
How this utility’s billing works
City of Athens Utility Billing Department operates as a municipal department serving Athens municipal water and wastewater service area in Henderson County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as FY2026 rates use a 3/4-inch base rate of $20.80 including 2,000 gallons and a volumetric charge of $4.35 per 1,000 gallons above the included amount. Larger meter base rates are separately scheduled.. Bills are generated recurring municipal billing; the current indexed page does not state a universal billing day or cycle frequency., and a typical residential cost reference is At 6,000 gallons, water is approximately $38.20 using the FY2026 3/4-inch base ($20.80 plus four $4.35 units above 2,000), before sewer and other services. The current indexed materials do not expose the complete sewer calculation for a combined estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
FY2026 wastewater has a $27.00 base including 2,000 gallons and an $8.66 per 1,000-gallon volumetric rate from 2,000–7,000 gallons, with a separate commercial rate above the residential maximum. At 6,000 gallons the residential sewer component is approximately $61.64.
Meter and infrastructure notes
The reviewed current City pages do not identify AMR/AMI hardware, vendor, transmission interval, or route calendar. Exact meter technology and schedule are not publicly stated.
Emergency water support
Report a leak or water emergency
Call City Hall at 903-675-5131 or use the official Report a Concern link for suspected water or sewer issues. The current page does not expose a separate after-hours line.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Athens municipal water and wastewater service area in Henderson County
City of Athens Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.