Payment research · dataset 2026.08
Payment options for CITY OF BEAUMONT WATER UTILITY DEPT
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- First Billing Services FirstChoice portal, operated on the live Paya payment platform
- Phone payment number
- 877-589-9210 (24-hour automated phone payments)
- Pay-by-text
- The City selected First Billing Services because the replacement platform adds pay-by-text and pay-by-phone options. Beaumont’s published FAQ confirms that customers must create or migrate to a new portal account for online payment, and the live portal supports guest payment, but the City does not publish a text keyword, short code, or complete opt-in sequence. Customers should use the Water Billing number 409-866-0023 for enrollment questions rather than rely on an unverified keyword.
- Mail-in payment address
- City of Beaumont, P.O. Box 521, Beaumont, TX 77704; the payment page also displays P.O. Box 521m, Beaumont, TX 77704-0521 for mailed payments.
- In-person payment
- City Hall Cashiers Office, 801 Main Street, Monday-Friday 8:00 a.m.-5:00 p.m.; accepts payment at the cashier window and supports no-fee city payment. Kroger #325, 3965 Dowlen Road, is open 7 days a week 9:00 a.m.-8:00 p.m. for current bills only. Kroger #328, 3845 Phelan Boulevard, phone 409-833-3575, is open Monday-Friday 10:00 a.m.-6:00 p.m. for current bills only. A City Hall night deposit box accepts after-hours payments, which are posted on the next business day. The City warns that these are the authorized payment centers; unauthorized payment centers do not guarantee timely delivery.
- Digital payment methods
- Online credit cards and debit cards through FirstChoice/Paya; online e-check; automatic bank draft/ACH through the City authorization form; bank online bill-pay. The live portal identifies major card payment and e-check support. City Hall auto-draft is fee-free, while a customer’s bank may impose its own bill-pay charge.
- Online convenience fees
- Online credit/debit: $1.99 for payments of $1-$200, or 2.5% for $200.01-$25,000. Online e-check: $1.95 for payments up to $25,000. Payment by automated phone: $1.99 for payments up to $200. City Hall cashier payment and City-form auto-draft have no City/First Billing convenience charge.
Directory comparison
Payment-information visibility
| Measure | This provider | Texas | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | Yes | 25% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- CITY OF BEAUMONT WATER UTILITY DEPT public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (TX1230001) ↗
Search the federal drinking-water database using public water system ID TX1230001.