Payment channels

Pay City of Bedford Water Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as OpenGov. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-833-648-0159

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The City’s official payment and FAQ pages expose phone, online, mail, drop-box, bank-draft, and bank-bill-pay methods but no text-to-pay keyword or opt-in flow.

Mail-in address

City of Bedford, P.O. Box 737624, Dallas, TX 75373-7624.

Counters, drop boxes, and office hours

Water Utility Billing counter, City Hall Building C / City Hall Annex, 1805 L. Don Dodson Drive, Bedford, TX 76021, Monday-Friday 8:00 a.m.-5:00 p.m. The City accepts cash, checks, money orders, cashier’s checks, and cards; a drop box is located at the parking stall closest to the L. Don Dodson entrance.

Accepted digital instruments

What you can use online

Online and phone payments accept electronic check, MasterCard, Visa, Discover, and American Express. Bank bill pay, bank auto-draft, checks, and cash avoid the City’s card convenience fee.

2026 transaction pricing

Convenience fees

$2 per transaction for American Express, Discover, MasterCard, and Visa when paid online, by phone, or in person. Bank bill pay, bank auto-draft, checks, and cash are not charged that convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Bedford Water Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →