Payment channels

Pay City of Carrizo Springs Utility Billing Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The current Carrizo Springs pages publish Utility Billing at 830-876-2476 but do not identify a separate IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No current Carrizo Springs source reviewed documents text-to-pay enrollment, keywords, or shortcode.

Mail-in address

City of Carrizo Springs Utility Department, 308 W. Pena Street, Carrizo Springs, TX 78834. The page instructs customers to pay by mail and to write the account number on checks or money orders.

Counters, drop boxes, and office hours

Utility Billing is at 308 W. Pena Street, Carrizo Springs, Texas 78834. Customers can pay in person or at the drive-up window; a deposit box is outside the building and accepts checks or money orders only, never cash. The current page instructs customers to bring the bill to the drive-up window; without the bill, payment must be made inside to receive a receipt. Counter hours are not clearly exposed in the page text.

Accepted digital instruments

What you can use online

The City links to Tyler Municipal Online Services for account viewing and online bill payment. The accessible page does not enumerate card brands, ACH/e-check, recurring draft, or mobile-wallet support.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No exact current online convenience fee is exposed in the accessible official pages.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Carrizo Springs Utility Billing Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →