Payment channels

Pay City of Corsicana Utility Billing and Collection

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Xpress Pay was retired for online utility payments September 22, 2025; the replacement vendor is not identified in the current accessible page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

No dedicated IVR number is published. Utility Billing is 903-654-4825 during Monday–Friday 8 a.m.–5 p.m.; the City's prior payment page says service orders and payment questions are handled through customer service.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No text-to-pay enrollment keyword or payment-by-text workflow is published. The City offers Notify Me alerts, but those are general notifications and are not bill-payment enrollment.

Mail-in address

The current accessible pages do not expose a remittance P.O. Box. Mail-payment address is not publicly stated pending the current bill or payment portal; the Utility Billing office is 200 N 12th Street, Corsicana, TX 75110.

Counters, drop boxes, and office hours

Utility Billing is at the north end of the Corsicana Government Center, 200 N 12th Street, Corsicana, TX 75110, Monday through Friday 8 a.m.–5 p.m. except observed holidays. The City also maintains a night drop box; payment-type and exact drop-box instructions should be confirmed with 903-654-4825.

Accepted digital instruments

What you can use online

The City historically offered online card payment and bank draft, but the current portal transition page does not expose current card brands or e-check terms. not publicly stated pending the replacement hosted payment screen.

2026 transaction pricing

Convenience fees

The current replacement system's fee is not stated in the accessible City pages. not publicly stated pending checkout confirmation; the 2025 transition notice warns customers to verify payment during the system change.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Corsicana Utility Billing and Collection and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →