Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Floresville Utility Administration Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payment is due by 5:00 p.m. on the 10th. Payments after the deadline receive a 20% late fee. The reviewed current page does not state the exact cutoff date after the late-fee trigger.
- Late-fee rules
- A 20% late-payment charge is applied automatically to the total amount due after 5:00 p.m. on the 10th. The City also publishes a $75 basic cut-in fee and current water/sewer connection charges, but the reviewed page does not expose a returned-check fee.
- Shut-off timeline
- Bills are sent by the 28th and due by 5:00 p.m. on the 10th; a 20% late fee applies after the deadline. The City page does not render the final notice date or physical cutoff day, so the complete timeline must be confirmed with Utility Administration.
- Warning and notice protocol
- The reviewed Floresville materials do not document a delinquency-specific mailed notice, automated call/text sequence, colored paper, or door hanger. Customers may request an extension in person.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Floresville Utility Administration Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.