Municipal Department
City of Fort Worth Water Department
Serving Fort Worth and regional North Texas service area
Population served
955,900 people (EPA SDWIS active CWS PWS TX2200012)
State system code
FIPS 48
Billing frequency
Monthly readings/customer charges are established in the City Code; exact account cycle appears on the bill.
Provider briefing
How this utility’s billing works
City of Fort Worth Water Department operates as a municipal department serving Fort Worth and regional North Texas service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Retail water and wastewater rates and charges under Fort Worth Code Chapter 35, with residential tier and service charges subject to 2026 ordinances.. Bills are generated monthly readings/customer charges are established in the city code; exact account cycle appears on the bill., and a typical residential cost reference is A dedicated this detail was not publicly posted. Requires the applicable 2026 water, sewer, stormwater, meter, and customer-charge schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Fort Worth bills water and wastewater charges through the utility account; the reviewed current pages did not expose one universal winter-average formula.
Meter and infrastructure notes
Monthly reading/customer-charge provisions apply; the reviewed pages did not identify one universal AMI vendor or transmission interval.
Emergency water support
Report a leak or water emergency
817-392-4477 for Water Customer Service/emergency routing; use City instructions for main breaks and street leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Fort Worth and regional North Texas service area
City of Fort Worth Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.