City of Hutto Utility Billing Department

Provider briefing

How this utility’s billing works

City of Hutto Utility Billing Department operates as a municipal department serving Hutto. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers with a fixed meter-size base charge, winter-averaged residential wastewater, separate irrigation pricing, and a drainage fee. Effective October 1, 2025, a 5/8- or 3/4-inch inside-city water base is $40.58; the first 2,000 gallons are included, then residential water tiers are $5.79 per 1,000 gallons for 2,001-5,000, $7.82 for 5,001-10,000, $10.55 for 10,001-15,000, and higher tiers thereafter.. Bills are generated monthly; bills are mailed on pre-established monthly billing cycles and are due within 15 days of the billing date., and a typical residential cost reference is For a 5,000-gallon inside-city household using a 5/8-inch meter, the published 2026 water calculation is approximately $57.95 before wastewater, drainage, and solid-waste charges: $40.58 base plus 3,000 gallons at $5.79 per 1,000. Hutto's own calculator says a typical combined household bill often exceeds $150 because it includes water, wastewater, trash, and a $4.00 monthly drainage fee; flat wastewater alone is $88.67 until the winter-average schedule is established.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Residential sewer has a $41.41 inside-city 5/8- or 3/4-inch base and is normally billed using winter averaging, with the applicable per-1,000-gallon rate determined from the customer's winter consumption. During the transition before a winter average is available, the published flat residential sewer rate is $88.67 inside city and $101.97 outside city. The city states that the first 2,000 gallons are included in the water base, not that sewer is free; wastewater, trash, and drainage are separate components of the combined bill.

Meter and infrastructure notes

Hutto's WaterSmart portal is designed to show consumption, comparisons, and leak alerts, indicating a connected customer-usage platform. The city materials reviewed do not state whether every meter transmits hourly AMI data or the exact field-reading schedule, so the deployment granularity is not publicly stated; customers can access usage through the WaterSmart account.