Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Jourdanton Utility Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due by 3:00 p.m. on the 12th. A 10% late fee is added, and the account must be paid by 3:00 p.m. on the 22nd to avoid the scheduled disconnect on the 23rd; this is a ten-day delinquency window after the due date.
- Late-fee rules
- Unpaid bills receive a 10% late fee. A $30 reconnect fee is added when the account reaches the disconnect stage. The code also lists $50 meter-tampering and $50 post-nonpayment meter-lock/pull charges, plus a $30 water-transfer fee.
- Shut-off timeline
- Monthly bill is issued the last business day; payment is due by 3:00 p.m. on the 12th; a 10% late fee applies; payment by 3:00 p.m. on the 22nd avoids the additional $30 reconnect charge; disconnects occur on the 23rd. Payment before 3:00 p.m. on the 23rd is reconnected the same day, while payment after 3:00 p.m. is restored the next business day.
- Warning and notice protocol
- The current Jourdanton utility page publishes the 12th/22nd/23rd schedule but does not specify mailed notices, automated calls, text reminders, colored paper, or door hangers. The water-service agreement must be signed before a new or re-established service begins.
- Reconnection costs
- $30 reconnect fee for nonpayment. Payment received before 3:00 p.m. on the disconnect date is restored the same day; payment after 3:00 p.m. is restored the next business day. The code separately lists temporary-stop reconnection at $30 during normal hours and $45 after hours.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Jourdanton Utility Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.