Municipal Department
City of Karnes City Utility Billing Department
Serving Karnes City
Population served
Approximately 3,100–3,500 residents and surrounding City utility customers; the City does not publish a separate current CWS service-population figure.
State system code
FIPS 48
Billing frequency
Monthly. Water, sewer, and garbage customers are billed monthly; payment is due by the 15th. Bank drafts may be scheduled for the 4th or 15th of the month.
Provider briefing
How this utility’s billing works
City of Karnes City Utility Billing Department operates as a municipal department serving Karnes City. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers. Inside-city residential water has a $29 base charge, then $2.50 per 1,000 gallons for 0–3,000, $4.25 for 3,001–6,000, $5.75 for 6,001–9,000, $8.00 for 9,001–12,000, and $10.00 above 12,000. Outside-city and commercial base charges differ while the usage blocks are the same.. Bills are generated monthly. water, sewer, and garbage customers are billed monthly; payment is due by the 15th. bank drafts may be scheduled for the 4th or 15th of the month., and a typical residential cost reference is Using the published inside-city residential schedule, water is approximately $46.00 at 5,000 gallons and $57.50 at 7,000 gallons before sewer, garbage, and other charges. The separate residential sewer charge uses a winter average and the City publishes a $20.64 sewer base with $2.75 per 1,000 gallons, so a combined water/sewer estimate is approximately $80–$100 before garbage and current adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer usage is averaged once per year from December, January, and February. New customers without an established average are charged using 5,000 gallons until an average is available. The City publishes a residential inside-city sewer base of $20.64 and $2.75 per 1,000 gallons; outside-city and commercial base rates differ.
Meter and infrastructure notes
EyeOnWater gives customers secure access to water-use patterns and leak or abnormal-use alerts. The reviewed City materials do not identify the meter hardware vendor, transmission interval, or field route schedule.
Emergency water support
Report a leak or water emergency
830-780-3931, the Karnes County Sheriff's Department after 5:00 p.m., weekends, and holidays. Normal Utility Billing and leak, sewer-backup, and water-quality contact is 830-780-3422.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Karnes City
City of Karnes City Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.