Municipal Department
City of Kyle Utility Billing Department
Serving Kyle
Population served
Approximately 60,000–65,000 residents and City utility customers; not all Kyle residents receive City water.
State system code
FIPS 48
Billing frequency
Monthly. Kyle bills water, wastewater, trash, and storm-drainage services where offered; the City's rate materials describe monthly usage and base charges.
Provider briefing
How this utility’s billing works
City of Kyle Utility Billing Department operates as a municipal department serving Kyle. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers. Effective October 1, 2025, inside-city single-family base water charge is $50.69 and outside-city/ETJ base is $92.31. Inside-city usage is $7.04 per 1,000 gallons for 0–4,000, $8.81 for 4,001–8,000, $10.57 for 8,001–12,000, and $12.34 for 12,001–16,000, with higher tiers above that.. Bills are generated monthly. kyle bills water, wastewater, trash, and storm-drainage services where offered; the city's rate materials describe monthly usage and base charges., and a typical residential cost reference is The City's FY2025–26 FAQ gives an average inside-city monthly water bill of $92.07 and wastewater bill of $48.08, total $140.15 before trash and other services. The quick-reference rates imply a typical 5,000–7,000-gallon household will exceed the base charges because the second water tier applies; exact totals depend on usage, winter-average sewer volume, meter size, and trash selection.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential wastewater is based on winter-average water use. Effective October 1, 2025, the inside-city residential sewer base is $24.23 and the usage rate is $4.34 per 1,000 gallons; outside-city base is $39.54 with $7.24 per 1,000 gallons. Kyle states that total bills depend on sewer usage and that leaks or outdoor watering can materially increase charges.
Meter and infrastructure notes
Kyle reports ongoing advanced water-meter investments and links customer usage to tiered monthly billing. The reviewed current pages do not identify the AMI vendor, transmission interval, or field-reading route schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Utility Billing customer service is 512-262-1010 and the City uses 3-1-1 for water-payment inquiries, but the reviewed current sources do not identify a separate 24/7 leak hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Kyle
City of Kyle Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.