Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of La Grange Utilities
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Water is billed at the close of each calendar month and due upon receipt; it becomes past due on the 15th of the month in which the bill is received. The late-notice period runs to the 25th, when service is subject to termination on the first business day after the 25th.
- Late-fee rules
- A 10% late charge is added after the 15th. The past-due notice states that the total, including the late charge, is due by the 25th. Water charges must be paid before the City accepts payment for bundled electric, sewer, or garbage charges.
- Shut-off timeline
- Monthly bill closes at month-end; account becomes past due on the 15th; a past-due notice is mailed with a 10% late charge; full payment is due by the 25th; service terminates on the first business day after the 25th if unpaid. Reinstatement requires payment of all amounts due.
- Warning and notice protocol
- The code requires a mailed past-due notice stating the 10% late charge and the 25th final payment date. The reviewed sources do not document automated calls, text notices, colored paper, or door hangers.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of La Grange Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.