Municipal Department
City of Lago Vista Utility Administration Department
Serving Lago Vista
Population served
9,692 residents, the city's July 1, 2022 Census-based estimate; the municipal utility provides water, wastewater, irrigation, and solid-waste services to customers within the city.
State system code
FIPS 48
Billing frequency
Monthly; utility bills are mailed at the end of each month and are due upon receipt, with a published past-due point on the 15th.
Provider briefing
How this utility’s billing works
City of Lago Vista Utility Administration Department operates as a municipal department serving Lago Vista. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block residential water tiers with a monthly base charge, a drought-contingency fee that may be imposed by City Council, and separate wastewater charges. The official rate page currently displays a published table labeled 2019-2020 and 2020-2021: $36.52 base including 0-2,000 gallons, then $5.25 per 1,000 gallons through 5,000, $6.50 through 10,000, and higher tiers thereafter. A current 2026 replacement table was not posted on the page reviewed.. Bills are generated monthly; utility bills are mailed at the end of each month and are due upon receipt, with a published past-due point on the 15th., and a typical residential cost reference is Using the city's published table as a transparent estimate, 5,000 gallons is about $52.27 water ($36.52 base plus 3,000 gallons at $5.25) before wastewater, trash, and any drought fee. The displayed table is older than 2026, so this is a reference estimate rather than a verified 2026 invoice total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The official page describes winter averaging: usage from November, December, January, and February is averaged to establish the customer's sewer rate for the following year. The displayed sewer schedule lists a $19.00 base and $10.75 per 1,000 gallons, but the page labels the table 2019-2020 and 2020-2021; customers should confirm the current rate with Utility Administration.
Meter and infrastructure notes
The reviewed city pages describe monthly billing and winter averaging but do not identify the meter manufacturer, AMI/AMR transmission cadence, or field-reading schedule. Meter technology is therefore not publicly stated pending a direct utility confirmation.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. As a distinct 24/7 number on the reviewed billing pages; Utility Department customer contact is 512-267-1155. Customers should use the city's emergency/public-works contact process for active breaks or water-quality incidents.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lago Vista
City of Lago Vista Utility Administration Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.